Refunds & Changes
If a registered participant cancels at least 2 business days prior to the first day of the program, a credit voucher less a $9.93 administration fee will be issued. Credit vouchers are redeemable for up to two years from date of issue. A refund may be provided in lieu of a credit voucher upon request only. Sorry, no credit vouchers/refunds once the program has started. If the entire program is cancelled by the Recreation and Parks Department, a full refund will be given. Please allow two weeks for processing.
Insufficient registration may necessitate the cancellation of a program. We reserve the right to cancel or alter any class, times, fees, instructor or locations if necessary. Every effort will be made to avoid these changes or to reschedule should an individual class need to be cancelled..
Swimming Lesson Cancellation
Should it be necessary to cancel a swimming class due to unforeseen circumstances, we will make every effort to schedule a makeup class. If this is not possible, a credit will be given to participants.