The official website for the Town of Halton Hills Ontario Canada. Halton Hills includes Georgetown, Acton, Stewarttown, Glenwilliams, Norval, Hornby, Limehouse, and Terra Cotta. Get Municipal News, By-law Information, Sustainability Tips, Recreation Swimming/Skating Schedules and everything else you would need to know about living, visiting, doing business in Halton Hills Ontario.

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    Frequently Asked Questions

    Frequently Asked Questions

    Select a Department or Topic:

    To Help you find the information that you are looking for faster please use one of the drop downs below. Our Frequently Asked Questions are separated into topics to help you find answers faster.

     
         
       

    If you cannot find the question or answer that you are looking for please use the Contact Us Form and town staff will contact you with the answer within the next business day.

    Roads

    1. What is the typical working hours for construction?
    2. What is ROADS 2017?
    3. What if the residents' or business owners' concerns are about a utility break?
    4. When is construction to commence?
    5. Where is the work happening?
    6. Who is responsible for cleaning mud/dirt off of the roadways?
    7. Who is responsible for dust control within the construction site?
    8. What if there is restriction of access to the street for Emergency Services?
    9. How will this work help residents?
    10. How do you determine the priority for road repair?
    11. What type of disruption can residents expect?
    12. Who should residents call if the work is a joint project between the Town and the Region?
    13. What if the road work is in conjunction with a Halton Region project?
    14. What if a resident wants to widen their curb depression for their driveway?
    15. What is being done to minimize this disruption?
    16. Who should they contact if they have a question or concern?
    17. What if work is delayed?
    18. What should I do with my waste resources?

     

    What is the typical working hours for construction?

    We ask the contractors to work within the hours between 7:00 a.m. and 6:00 p.m. In order to make the site safe and for unforeseen circumstances, contractors may extend their hours of work during off-peak times. There is a by-law in place which indicates the hours when noise is permitted. See By-law 2010-0030 - Noise Regulation at http://www.haltonhills.ca/bylaws/.

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    What is ROADS 2017?

    The Town's annual road and bridge maintenance and improvement plan including the Pavement Management and Capital Works construction programs renew and enhance infrastructure across Halton Hills. ROADS 2017 is part of this year’s program. It will focus on upgrading roads in various Ward areas. This year, the program will be upgrading roads in Wards 1, 2 and 3. The Planning and Infrastructure Department, Design and Construction Section manages this work.

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    What if the residents' or business owners' concerns are about a utility break?

    The contractor is responsible for a utility break. However, should the concern be construction related, please email or call the Supervisor of Construction, Teri Hoey at terih@haltonhills.ca or 905-873-2601 ext. 2309.

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    When is construction to commence?

    Anticipated commencement of construction is project specific. It is important to note that construction project schedules are weather dependent. Written notices to the affected residences will be provided prior to any work commencement.

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    Where is the work happening?

    The ROADS 2017 program focuses on a variety of roads that require upgrading. A listing of roads and corresponding maps are included within the ROADS webpage.

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    Who is responsible for cleaning mud/dirt off of the roadways?

    The contractor is responsible for maintaining clean and safe roads throughout construction. Should you have an issue, please email or call the Supervisor of Construction, Teri Hoey at terih@haltonhills.ca or 905-873-2601 ext. 2309.

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    Who is responsible for dust control within the construction site?

    The contractor is responsible for maintaining clean and safe roads throughout construction. Should you have an issue, please email or call the Supervisor of Construction, Teri Hoey at terih@haltonhills.ca or 905-873-2601 ext. 2309.

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    What if there is restriction of access to the street for Emergency Services?

    Notice of Construction is provided to all emergency services prior to construction. If access is blocked, on-site staff will notify all emergency services. Should you have an issue, please email or call the Supervisor of Construction, Teri Hoey at terih@haltonhills.ca or 905-873-2601 ext. 2309.

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    How will this work help residents?

    This work is a priority capital investment for the Town, improving road and bridge/culvert conditions, and road safety for many years to come.

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    How do you determine the priority for road repair?

    We follow the “worst first” rule. That is, the roads in the worst condition are renewed first. Every five years, a review of the conditions of our roads is conducted.

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    What type of disruption can residents expect?

    While the Town strives to minimize resident and business disruption, residents can expect some noise, dust and vibration as part of the construction process. Access to driveways may be temporarily blocked at certain times during construction. Water shut downs may be necessary, but advance notice will be given.

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    Who should residents call if the work is a joint project between the Town and the Region?

    Most Pavement Management projects are either being directly managed or administered by the Town. If a resident or business owner is concerned about a road that is being renewed as part of ROADS 2017, they should email or call the Supervisor of Construction, Teri Hoey at terih@haltonhills.ca or 905-873-2601 ext. 2309, or project specific contact.

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    What if the road work is in conjunction with a Halton Region project?

    If the road construction is a Halton Region project, contact Halton Region at 311, or more information is provided on their website at www.halton.ca/living_in_halton/construction_projects/. The attached maps provide specific reference to Halton Region staff, where applicable.

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    What if a resident wants to widen their curb depression for their driveway?

    Residents are directed to contact the Supervisor of Construction, Teri Hoey at terih@haltonhills.ca or 905-873-2601 ext. 2309. Teri will provide the property owners with the information needed for them to decide whether they would like to pursue the permit, i.e. whether the curb is being removed as part of the construction. To obtain the Town of Halton Hills Construction/Excavation or Entrance Permit on Public Highway Permit Application form, please visit the Town’s website at http://www.haltonhills.ca/forms/index.php. Please be aware that this process requires some lead time and that there may be applicable fees.

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    What is being done to minimize this disruption?

    A Town Site Inspector is assigned to the work area and monitors the project’s progress. Staff also tracks concerns and acknowledges the inquiries in a timely manner. Should anyone have an issue, they should email or call the Supervisor of Construction, Teri Hoey at terih@haltonhills.ca or 905-873-2601 ext. 2309, or project specific contact.

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    Who should they contact if they have a question or concern?

    All concerns about dirt, noise, vibration, drainage or other construction issues should be directed to the Supervisor of Construction, Teri Hoey at terih@haltonhills.ca or 905-873-2601 ext. 2309, or project specific contact.

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    What if work is delayed?

    The Town will hand deliver a notice informing residents of any major delays and next steps, and continue to communicate with the affected homeowners.

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    What should I do with my waste resources?

    Halton Region is responsible for Garbage collection. Please place your Garbage, Blue Box and Green Cart out on your usual collection day. It is the contractor's responsibility to move these materials to a location where they can be accessed by the collection vehicles. In order to help, the resident could place their house number on the bins.

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