The official website for the Town of Halton Hills Ontario Canada. Halton Hills includes Georgetown, Acton, Stewarttown, Glenwilliams, Norval, Hornby, Limehouse, and Terra Cotta. Get Municipal News, By-law Information, Sustainability Tips, Recreation Swimming/Skating Schedules and everything else you would need to know about living, visiting, doing business in Halton Hills Ontario.

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    Communications Division

    Communications provides the vital link between the public and the Fire Department in times of emergency. The division operates from a, state-of-the-art facility located in our headquarters station at 14007 10 Sideroad, in Halton Hills. The communications division has a staff of 4 full-time dispatchers and 4 part-time dispatchers.

    The duties of this division include:

    • Receive emergency calls from the general public
      • 9-1-1 operators
      • Other agencies (police, ambulance, etc.)
      • Alarm monitoring companies
    • Determine the nature of an emergency call
    • Dispatch emergency fire apparatus
    • Notification of other agencies
    • Use of computer aided dispatch systems (CAD)
    • Log all verbal radio communication
    • Aid in accountability and incident command procedures
    • Maintain run statistics
    • Maintain Ontario Fire Marshal reports
    • Other duties as assigned

    For non-emergencies contact the Communications Department at 905-877-1133 (24 Hours a day)

    or

    DIAL 9-1-1 if an Emergency Occurs!


     

     


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