Maintenance Services

Public Works staff works hard to clean, maintain and repair the Town's boulevards, roadsides, and recreational facilities. If wish to report an issue or require a service, complete and submit the form for the items listed below.

Maintenance Requests Provided by the Town

Lighting Malfunctions

Report Lighting Malfunctions

The Town operates over 6,200 LED street lights as well as approximately 500 pathway and 150 parking lot lights.

Non-Emergency Malfunctions

Failed lights

Cycling lights (lights that turn on and off repeatedly)

Lights that are on during daylight hours

Leaning or damaged poles

Wire over the right-of-way

Other safety and community concerns
Light trespass issues

Emergency Malfunctions

If you see a hazard such as exposed wires, a loose street light arm or a motor vehicle accident involving a street or pathway light, please let us know immediately by calling Public Works After-Hours Line at 905-873-2600, press 2 and follow the prompts.

Service Requests

Submit a Service Request

Culvert & Drainage Problems

Culvert is plugged with debris, heaved up, caved in or frozen (causing flooding)
Ditch is plugged and water not flowing
Leaves and debris accumulate in ditches

Learn more about catch basins, culvert maintenance, ditches and stormwater management on the Town's Drainage Concerns page.